Effective Date: July 9, 2026
Last Updated: July 9, 2026
Canopy Media Inc. and its wholly owned subsidiaries, if any, doing business as Canopy Media (“Canopy,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit canopymedia.com or any Canopy website, landing page, form, or online service that links to this Privacy Policy.
This Privacy Policy applies to personal information we collect for our own business purposes. It does not apply to personal information we process solely on behalf of a client as part of digital marketing, advertising, analytics, CRM, website, or related agency services. When we process information for a client, the client’s privacy policy or notice generally applies.
Canopy is responsible for personal information under its control. Questions, requests, complaints, or privacy concerns may be directed to:
Canopy Media
Privacy Contact: Huan Le
Email: [email protected]
Mailing Address: 2726 Bissonnet St, #240-151; Houston, Texas 77005
Phone: (888) 380-6586
We collect personal information you provide directly, including your name, email address, phone number, company name, job title, website, business address, messages, consultation requests, service interests, project details, marketing goals, files or materials you send to us, and other information you submit through forms, email, phone, meetings, or other communications.
If you are a client, prospective client, vendor, referral partner, or business contact, we may collect business relationship information, including proposal details, contract information, billing information, payment status, service history, meeting notes, account notes, and communications.
When you use our website, we and our service providers may automatically collect technical and usage information, including IP address, browser type, device type, operating system, referring website, pages viewed, links clicked, forms submitted, date and time of visits, approximate location derived from IP address, cookie identifiers, analytics identifiers, advertising identifiers, and information about how you interact with our website, emails, ads, and online content.
We may also receive information from third parties, including referral sources, clients, vendors, advertising platforms, analytics providers, CRM providers, public sources, social media platforms, and professional networking platforms.
Please do not submit sensitive personal information, such as health information, government identification numbers, financial account numbers, passwords, or other highly sensitive information, unless we specifically request it and provide appropriate instructions.
We use personal information for reasonable business purposes, including to respond to inquiries; provide information, proposals, and services; manage client and vendor relationships; schedule meetings; administer contracts; process billing and payments; operate, secure, and improve our website; understand website and marketing performance; personalize or improve communications; send marketing communications where permitted by law; measure advertising effectiveness; conduct retargeting or interest-based advertising where permitted and enabled; maintain business records; comply with legal obligations; enforce agreements; protect our rights; prevent fraud or misuse; and support a potential business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets.
We may use aggregated, de-identified, or anonymized information for analytics, reporting, benchmarking, service improvement, and business planning.
Where consent is required, we collect, use, and disclose personal information with your consent. Consent may be express, such as when you submit a form or subscribe to marketing communications, or implied, such as when you contact us and provide information needed for us to respond.
You may withdraw consent at any time, subject to legal or contractual limits and reasonable notice. Withdrawal may affect our ability to provide services, respond to requests, or maintain a business relationship with you.
We may send marketing emails or other commercial electronic messages where permitted by law. These messages will identify the sender and include an unsubscribe mechanism where required. You may unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us. We may still send non-marketing messages, such as service, transactional, legal, security, or account-related communications.
Our website may use cookies, pixels, tags, scripts, local storage, server logs, analytics tools, advertising tools, and similar technologies. These technologies may collect information that can identify, relate to, describe, or be reasonably associated with you, your device, your browser, or your online activity.
We may use these technologies for essential website functions, analytics, performance measurement, security, advertising measurement, retargeting, social media features, and content improvement. Some third parties may collect information about your activity on our website and across other websites or services over time.
You can manage cookies through your browser settings. Where required by law, we will use non-essential cookies, pixels, or similar technologies only after you have provided consent through our cookie banner or cookie preference tool. You may manage your cookie choices here: [Insert Cookie Preferences Link].
Some browsers offer “Do Not Track” signals. Because there is no uniform industry standard for responding to Do Not Track signals, our website does not currently respond to Do Not Track signals. Where required by applicable law, we will honor recognized opt-out preference signals, such as Global Privacy Control, as an opt-out of sale, sharing, or targeted advertising to the extent our website is configured to receive and process those signals.
If we use advertising technologies that are considered a “sale,” “sharing,” targeted advertising, or cross-context behavioral advertising under applicable law, you may opt out here: [Insert “Your Privacy Choices” / “Do Not Sell or Share My Personal Information” Link].
We may disclose personal information to service providers and vendors that help us operate our business, including website hosting providers, IT providers, security providers, form providers, analytics providers, CRM providers, email marketing providers, advertising platforms, social media platforms, automation tools, project management tools, payment processors, accounting providers, and similar business service providers.
We may disclose information to advertising, analytics, and social media partners where we use their pixels, tags, cookies, APIs, or similar technologies for measurement, attribution, retargeting, or advertising. Depending on the law and technology used, this may be considered a disclosure, sale, sharing, targeted advertising, or cross-context behavioral advertising.
We may disclose information to clients when providing services to them, including where a website visitor submits information through a client campaign, form, landing page, or advertising funnel managed by Canopy on the client’s behalf.
We may also disclose information to professional advisors, legal authorities, regulators, courts, law enforcement, transaction parties, or others where reasonably necessary to comply with law, respond to lawful requests, enforce agreements, protect rights or property, prevent fraud or security issues, protect safety, or complete a business transaction.
We do not sell personal information for money.
Canopy may work with clients, personnel, contractors, vendors, and service providers in Canada, the United States, and other countries. Personal information may be processed or stored outside your province, state, or country of residence, including in the United States.
When information is processed outside your jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement, regulators, or government authorities there. We use reasonable contractual, administrative, technical, and organizational safeguards designed to protect personal information handled by service providers.
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, or as otherwise required or permitted by law. Retention periods depend on the type of information and the purpose for which it was collected. For example, inquiry and lead information may be retained while we respond and manage a potential business relationship; client, contract, billing, and service records may be retained for the relationship and a reasonable period afterward for legal, accounting, tax, audit, and dispute purposes; marketing records may be retained until you unsubscribe, with limited suppression-list information retained to respect your opt-out; and website, analytics, cookie, and advertising data may be retained according to our settings and the settings of the relevant technology providers.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction. No website, email system, network, or storage system is completely secure.
Depending on where you live, you may have the right to access personal information we hold about you; request correction of inaccurate or incomplete information; withdraw consent; request deletion; object to or restrict certain processing; opt out of marketing, sale, sharing, targeted advertising, or certain profiling; request information about how we collect, use, disclose, or retain personal information; and file a privacy complaint.
To exercise a privacy right, contact us using the information in Section 1. We may need to verify your identity before responding. We will respond within the time required by applicable law.
If you are in Canada, you may have the right to access and correct personal information, withdraw consent, and challenge our privacy practices. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator.
If you are in Québec, you may also request information about the personal information collected, the categories of people within Canopy who have access to it, its retention period, the contact information of the person responsible for privacy, and, where applicable, the possibility that information may be communicated outside Québec.
This section applies to California residents and supplements the rest of this Privacy Policy.
We may collect the following categories of personal information: identifiers; business contact and customer records information; commercial information; internet or electronic network activity information; approximate geolocation information derived from IP address; professional or employment-related information; and inferences about marketing interests or preferences. We generally do not intentionally collect sensitive personal information through our website.
We collect this information from you, your device or browser, service providers, advertising and analytics partners, clients, vendors, referral sources, public sources, and social media or professional networking platforms. We use and disclose this information for the purposes and to the categories of recipients described in this Privacy Policy.
California residents may have the right to know, access, correct, delete, and receive information about certain personal information; opt out of sale or sharing; limit certain uses of sensitive personal information where applicable; and not be discriminated against for exercising privacy rights. To exercise California privacy rights, contact us at [[email protected]] or use this form: [Insert Privacy Request Form Link].
If you use an authorized agent, we may require proof of authorization and may require you to verify your identity directly with us, unless prohibited by law.
Our website may link to third-party websites, platforms, social media pages, embedded content, or services that we do not control. This Privacy Policy does not apply to those third parties. Their privacy policies govern their practices.
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children under 13. For Québec residents, we do not knowingly collect personal information from minors under 14 without consent from the person having parental authority or as otherwise permitted by law. If you believe a child has provided personal information to us, please contact us.
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy on our website and update the “Last Updated” date. Where required by law, we will provide additional notice or seek consent.
