In addition to increasing your local SEO rankings and online visibility, Google reviews can also help you enhance your customer service. You’re not the only one wondering, ‘Can I turn off Google reviews for my business?’
Every business has its fair share of negative reviews, which can come from honesty or attempts to sabotage or defame your company. Negative reviews can be difficult for the stomach, especially if you do not strongly agree with the client.
For this intent, it only makes the intention that you would like to remove individual reviews or turn off reviews on Google altogether. In this focus, we will find out if these actions are possible so that you can follow them.
Short-term Solution
It is possible to turn off reviews for a short time if you do not wish to receive them temporarily. In any case, this is not a long-term solution, and your main objective should be to prevent those who oppose your business from posting fake negative reviews to harm your reputation.
Although it can be frustrating to hear, when you think about it, it makes sense that businesses are unable to close reviews only on Google. If you suspect a wrong game, there are actions you can take to remove the reviews, but they will remain on your GMB list.
If you have more negative reviews than you like, it’s a good idea to address the issue with a pragmatic approach. Instead of regretting the damage done to your business by these reviews, do your best to ensure that people have good things to say about your company in the future.
Some of the things you can do to promote more favorable reviews include interacting with existing reviews, reviewing your services in user feedback, and how to improve your customer support.
Situations in Which Google Removes Reviews
For the most part, the answer is no. You will need to deal with Google’s systems. However, a handful of situations where Google occasionally removes a review or turns off the ability to leave a review.
Some GMB categories may automatically close their reviews. These include types such as school or instructor. However, reviews turn on by default in almost all other lists.
Reviews Will Be Turned Off for Lists with Negative Reviews
If you are under attack by fake negative reviews, you can do some extra. Google My Business may be left with new review capabilities for a while. I’ve only seen this when both of the following two things are true.
You have many negative reviews that have been released recently and in a short time. You have a scandal getting coverage in the media, or you have evidence (such as e-mail or text) that someone is threatening your business.
Conclusion
As you can notice, it is not practicable to turn off Google Reviews completely, but there are some things you can accomplish to make them less visible. We hope this article has helped deal with the above situations.
Do you need some help with your reviews? Learn about Canopy Media’s online reputation management services here.
